HubSpot service structure: from the ticket to NPS
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At an educational institution, support is not one department. It is three, sharing the same...
At an educational institution, support is not one department. It is three, sharing the same...
There is a kind of CRM (Customer Relationship Management) failure that shows up in no configuration...
In student recruitment, the candidate does not pick a channel. They email the address on the site,...
Many institutions have operational CRM working well and still decide in the dark. Contacts are...
The pattern repeats in almost every new project. The first campaign goes out, open rates come in...
There is a wide gap between knowing the LGPD exists and being able to point, inside the portal, to...
In student recruitment, WhatsApp is not a support channel, it is where the question about tuition...
A group with four schools. A university with campuses in three states. An on-campus brand and an...
Comparing CRM implementation services is hard because proposals rarely describe the same thing. Two...
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