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PRIVACY POLICY

The protection of your data and your privacy are of utmost importance to MKT4EDU.

This Privacy Policy applies to the use of our website and its respective services, and aims to describe how your information is collected, stored, used, and shared.

When you engage the services of MKT4EDU or access our website, you provide us with your personal data so that we can facilitate the contracting of our products and services.

At MKT4EDU, privacy, security, and transparency are fundamental values, and we will always adopt best practices to ensure the confidentiality and integrity of your personal data.

By accepting the terms of this Privacy Policy, you acknowledge that the controller of your personal data — that is, the company responsible for making decisions regarding the processing of your personal data — shall be MKT4EDU CONSULTORIA EM CAPTAÇÃO LTDA., registered under CNPJ No. 27.270.418/0001-75, headquartered in the city of São Paulo, at Rua Elvira Ferraz, No. 250, Suite 73, Vila Olímpia District, ZIP Code 04552-040, State of São Paulo.

By using the website or the services provided by MKT4EDU, you declare that you have full and express legal capacity to accept the terms and conditions of this Privacy Policy for all legal purposes.

Any questions regarding our Privacy Policy may be clarified by contacting us through our support channels or directly with our Data Protection Officer (DPO) at dados@mkt4edu.com

General Terms

Whenever the terms “MKT4EDU,” “we,” or “our” are mentioned, we are referring to MKT4EDU; likewise, whenever the terms “you,” “your,” or “yours” are mentioned, we are referring to You.

We collect your personal data whenever you:

  • Contract or use any of our products or services
  • Browse the website or the MKT4EDU blog;
  • Subscribe to the newsletter or to any online or in-person event promoted by MKT4EDU
  • Contact us through our support channels
  • Participate in surveys, events, or promotions conducted by MKT4EDU

This Privacy Policy applies specifically to:

Clients: natural persons who effectively contract, use, or access one or more of MKT4EDU’s services or products (whether on their own behalf or on behalf of a legal entity).

Prospects: natural persons prospected by MKT4EDU who have already requested to engage one of our services or products but have not yet become a client for any reason.

The practices described in this Privacy Policy are in compliance with Law No. 13,709/2018 (the Brazilian General Data Protection Law, or "LGPD").

Personal Data Collected

We collect your personal information when you contract or request the contracting of one of MKT4EDU’s services or products.

We also collect your information when you submit web forms or interact with our website, for example, by registering for a webinar, downloading free content, or requesting customer support.

Personal Data Provided by the Data Subject

  • Registration data, such as: full name, identification documents, nationality, address, date of birth, parentage, gender, among others.
  • Contact data, such as phone number and email address
  • Employer / Company
  • Occupation

Personal Data We Collect from Third Parties

  • Registration data, such as: full name, parentage, date of birth, CPF (Brazilian individual taxpayer registration number), phone number, address, among others
  • Information contained in the Credit Information System (SCR) database, upon consent

Browsing and Device Data

  • IP address of the device used to access MKT4EDU’s services or products
  • Interactions performed and usage profile on websites and blogs
  • Technical data, such as URL information, network connection details, internet service provider, and device information
  • Cookies
  • Device attributes, such as device ID, operating system, browser, and model
  • Device geolocation data, if you authorize collection from your device

Personal Data Generated from the Use of Our Products and Services

  • Contracting data for our products and services, such as full name, parentage, date of birth, CPF, phone number, address, among others
  • Customer service history

Public Data

  • We may collect information about you that is publicly available or that you have made public
  • Information about mentions or interactions with MKT4EDU
  • Testimonials about MKT4EDU posted on social media profiles and pages, along with your name and image (including profile photos)

 

How we use Personal Data Collected

MKT4EDU uses your personal data to provide high-quality services and offer you the best products.

We detail below the purposes for which we use your personal data:

  • Delivery of contracted services and products
  • Identification, authentication, and verification of requirements for contracting MKT4EDU’s services and products
  • Handling requests and inquiries
  • Contact via phone, email, SMS, WhatsApp, or other communication channels, including for sending notifications or push messages regarding MKT4EDU’s services
  • Sending general communications
  • Improvement of the services provided by MKT4EDU, including cross-referencing information about products contracted by individuals and legal entities to offer new products and services
  • Marketing, prospecting, market and opinion research, and promotion of our products and services, or those of our partners, including enabling offers and sending information about products, services, updates, features, content, news, and other relevant events to maintain our relationship with you
  • Prevention and resolution of technical or security issues
  • Regular exercise of MKT4EDU’s rights, including submitting documents in judicial and administrative proceedings, if necessary
  • Compliance with or fulfillment of court orders, competent authority orders, or regulatory body directives
  • Fulfillment of legal or regulatory obligations
  • Display of advertising on our website, social media, or third-party websites
  • Generation of statistics, studies, research, and surveys pertaining to activities and behavior in the use of products or services
  • Promotion of MKT4EDU’s products and services on social media, websites, applications, or institutional and advertising materials

Sharing of Personal Data

MKT4EDU may share your data upon your request.

Your data may also be shared with companies within MKT4EDU’s economic group, third-party partners, and authorities and regulatory bodies for different purposes, when necessary.

Whenever carried out, data sharing will be performed within the limits and purposes of our business and in accordance with applicable legislation.

Purposes of sharing:

  • Support in delivering the services we provide to you
  • Ensuring transparency in our relationship with you
  • Debt collection
  • Prevention and resolution of technical or security issues
  • Regular exercise of MKT4EDU’s rights
  • Compliance with court orders, competent authority orders, or regulatory body directives
  • Fulfillment of legal or regulatory obligations

Storage and Deletion of Personal Data

While you are a Client or Prospect of MKT4EDU, during the use of our products and services and throughout the period in which MKT4EDU stores your personal data, it will be kept in a secure and controlled environment.

When applicable, and even after the cancellation of services or products, we may store your personal data for an additional period of time for audit purposes, compliance with legal or regulatory obligations, the regular exercise of rights, or for the period required by the legal basis justifying data retention.

Data Subject Rights

You, as a personal data subject, may exercise your rights against the controllers of your personal data.

The fact that you are a Client of MKT4EDU already means that we process your data, even if such processing consists, among other things, of storing personal data in a secure and controlled environment.

You have the right to access your personal data by submitting a request to dados@mkt4edu.com, which will be answered during business hours, Monday through Friday, from 9 AM to 6 PM, within 15 (fifteen) days, along with a description of the manner, purpose, and duration of personal data processing, as provided under Article 9 of the LGPD.

If you find that your personal data is incomplete, inaccurate, or outdated, you may request its correction or supplementation from MKT4EDU. To do so, you will need to submit a document proving the correct and current form of the personal data.

You have the right to request the deletion of your personal data stored by MKT4EDU at any time, except in cases where there is a legal obligation or judicial order to maintain the storage of data, in accordance with Articles 18, XVI, and 16 of the LGPD.

You may request that MKT4EDU disclose with which third parties it has shared or from whom it has received your personal data.

It is the data subject’s responsibility to keep their information up to date. In the event of inaccuracy, MKT4EDU may update or delete such information, except in cases where its maintenance is necessary for legitimate commercial or legal purposes.

If you have given your consent to the processing of your personal data, you may request the revocation of such consent. Revocation of consent may result in the inability to use certain website features, or even in the termination of the services provided, but does not prevent the use of (i) anonymized data; and (ii) data whose processing is based on another legal basis provided under the LGPD.

Should you wish to exercise any of these rights, please contact us through our support channels or directly with our Data Protection Officer (DPO) at dados@mkt4edu.com.

Activity Log

We may record the activities you perform when using our website or blog, creating, where possible and applicable, logs (records of activities carried out on websites, applications, and services) that will contain: the IP address, access and actions performed by you on the available service, the date and time of each action performed, and information about the device used, such as the operating system version, browser, and geolocation.

We may also use certain technologies, proprietary or third-party, to monitor the activities performed while you access our websites and blogs, such as:

Cookies: these are internet files that temporarily store information about what you are visiting on the web.

MKT4EDU uses cookies on its websites and blogs and also receives information from partners regarding cookies placed on their respective websites.

Cookies may be used for various purposes, including remembering you and your preferences, persisting information related to your activities on the visited website, or collecting information that can be used to deliver personalized content.

Our websites may also use locally stored objects to deliver certain content, such as on-demand video, video clips, or animations.

Types of Cookies Used by MKT4EDU:

Account-related Cookies:

If you create an account with us, we will use cookies to manage the registration process and general administration.

These cookies will generally be deleted when you log out; however, in some cases, they may remain to remember your website preferences upon logout.

Login-related Cookies:

We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page.

These cookies are normally removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Email Newsletter-related Cookies:

This website offers newsletter or email subscription services, and cookies may be used to remember whether you are already registered and whether certain notifications should be shown to subscribed/non-subscribed users only.

Order Processing-related Cookies:

This website offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered across pages so that we can process it properly.

Survey-related Cookies:

We periodically offer surveys and questionnaires to provide interesting information, useful tools, or to better understand our user base.

These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after page changes.

Form-related Cookies:

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.

Site Preference Cookies:

To provide a great experience on this website, we provide the functionality to set your preferences for how the site operates when you use it.

To remember your preferences, we need to set cookies so that this information can be recalled whenever you interact with a page affected by your preferences.

We have third-party cookies enabled on our website.

Privacy practices will be governed by the privacy policies and terms of use of such third parties, and therefore we cannot control or be held responsible for the privacy practices and content of third parties.

We therefore highlight that you may, at any time, block the use of cookies by activating a setting in your internet browser, and your ability to limit cookies will be subject to your browser’s settings and limitations.

You may also delete existing cookies through the same settings in your internet browser.

Should you choose to disable cookies, you will be able to continue browsing the websites and blogs, but some parts of the pages may stop functioning.

Analytics tools: These tools may collect information such as how you visit a website, including which pages and when you visit them, as well as other websites visited beforehand, among other data.

All technologies used by us will always comply with the terms of this Privacy Policy.

Security Measures

MKT4EDU employs various types of security measures to ensure the integrity of your personal data.

We handle the security of your personal data with the utmost care, applying industry-standard best practices.

We have a highly qualified team responsible for ensuring that MKT4EDU adopts the best security practices, including:

  • Multi-factor authentication for access to information
  • Security as code, enabling automated and rapid responses to security events in the technological environment
  • Encryption for data at rest, in transit, and in use, to ensure information integrity
  • Continuous environment monitoring
  • Ongoing information security analyses and tests conducted on our systems by internal and external teams
  • Periodic audits

In the event of a personal data breach, MKT4EDU will notify the data subject in writing of the personal data breach within no more than 36 (thirty-six) hours from the moment it becomes aware of the breach. The information to be provided by MKT4EDU will include: (i) a description of the nature of the personal data breach, including the categories and approximate number of data subjects affected, as well as the categories and approximate number of data records involved; (ii) a description of the likely or already materialized consequences of the personal data breach; and (iii) a description of the measures adopted or proposed to remedy the personal data breach and mitigate potential adverse effects.

General Provisions

By reading this Privacy Policy, you consent to the processing of personal data in the manners described herein.

Please note that the processing of your personal data is a necessary condition for us to provide our services and deliver our products to you. Should you have any questions about any of the terms explained herein, we are available through our support channels to assist you.

MKT4EDU may amend this Privacy Policy at any time.

Whenever any relevant condition of this Privacy Policy is amended, such amendments shall be valid, effective, and binding after the new version is published on our website or sent to you by email.

Last modified: August 16, 2024.