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How Hubspot's AI is boosting digital marketing

Gustavo Goncalves
Gustavo Goncalves

Dec 13, 2024

How Hubspot's AI is boosting digital marketing
11:39

In recent years, digital marketing has evolved at breakneck speed, and Artificial Intelligence (AI) has become the driving force behind this radical transformation. As companies of all sizes look for more effective ways to attract, engage and convert customers online, AI has become the key to achieving these goals.

Among the countless companies that are leading this revolution, HubSpot stands out as one of the main pioneers in integrating AI into its marketing solutions.

In this blog post, we'll explore how HubSpot's AI is driving digital marketing forward, transforming the way companies connect with their target audience, automate essential tasks and optimize their marketing strategies for success in the ever-evolving digital landscape.

What you'll see in this post:

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The role of Artificial Intelligence in marketing today

As companies look for more effective ways to connect with their target audiences in a saturated digital landscape, AI is emerging as a key resource that not only simplifies tasks, but also takes marketing strategies to a new level.

In this context, exploring the role of Artificial Intelligence in marketing becomes essential to understanding how this technology is shaping the present and future of this dynamic industry.

Especially with regard to the efforts of marketers who are constantly trying to keep up to date with the sudden changes in search algorithms and how they also have to generate content that is engaging and relevant to their target audience.

However, the advent of AI allows companies to collect and analyze massive amounts of consumer data in real time.

Based on these insights, the marketing team can create highly personalized and targeted messages, significantly increasing the relevance of marketing campaigns. This results in greater customer satisfaction and higher conversion rates.

We must also highlight automation, one of the main benefits of AI in marketing. Routine tasks such as audience segmentation, sending emails and analyzing data can be automated more efficiently. This saves time and resources, allowing marketers to focus on more strategic activities.

AI has the ability to analyze large data sets to identify trends and patterns that may be imperceptible to humans. This helps companies anticipate market needs and adjust their marketing strategies accordingly.

Chatbots and AI-powered virtual assistants have also already become commonplace on websites and social media. They can provide instant answers to customer questions, offering constant support and improving the user experience.

AI has thus become key to optimizing advertising campaigns. Ad platforms such as Google Ads use AI to automatically adjust bids and targeting to maximize return on investment.

AI can also be used to analyze public sentiment towards a brand or campaign by monitoring social media and online comments. This allows companies to respond quickly to praise and criticism.

E-commerce platforms use AI to make personalized product recommendations based on a customer's purchase history and behavior.

In short, Artificial Intelligence is revolutionizing marketing by enabling companies and professionals to better understand their customers, automate processes, improve the personalization and effectiveness of campaigns, and adapt quickly to changes in the market.

As technology continues to evolve, AI's role in marketing will only become more central and strategic. And it is essential that companies embrace this trend and make the most of the opportunities that Artificial Intelligence offers to stand out in an increasingly competitive digital environment.

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The benefits of HubSpot AI for marketers

With the ever-increasing demand for instant solutions, increasingly intuitive shopping sites and the need for personalized service, it's not uncommon for marketing professionals to end up feeling overwhelmed.

Among the many areas in which AI is having an impact, digital marketing has stood out for a number of reasons, including some of those already discussed in the previous topic.

However, when we talk about digital marketing, the main focus of the benefits offered by AI is always directed at the customer perspective. But it's important to discuss how marketers themselves are also taking advantage of this new moment.

In a survey conducted by HubSpot with more than 1,000 professionals in the field, we have a very interesting overview of how they are taking advantage of the functionalities and facilities that AI offers in their daily lives.

And here we're going to elaborate a little more on the impacts that this change is having together with the AI digital marketing tools that HubSpot has been introducing.

Firstly, we know that the main motivation for using AI in digital marketing is the need to analyze and evaluate large volumes of data. And the more quality data, the better the targeting and, consequently, the results of marketing campaigns.

But far beyond this, other tools that can be used in content production have also become valuable additions to the repertoire of marketing professionals.

For example, by relying on quality data and getting a concrete direction to start a campaign, the creative team comes into its own, but often the start of the creative process can be the most difficult.

However, today these professionals can rely on tools such as the Content Generator to take the first step and have a much more cohesive and productive starting point.

This new tool from HubSpot is capable of generating ideas and draft texts that can be used for a wide variety of purposes, from blog posts and emails to landing pages. All with just one prompt.

In another example, an AI CRM tool such as Chatspot can add a lot more usability to your work platform.

Where also through simple prompts, the assistant integrated into your HubSpot CRM can find information much more quickly and fill in data instantly.

So when we talk about the benefits that the use of AI can offer marketing professionals in general, we're referring to the reinvention of simple practices that are often time and resource consuming.

In this way, we can use more synergy in daily tasks and also free up more time for teams to focus on much more productive activities and use even more quality in them.

How is HubSpot leading this digital marketing revolution?

We've just mentioned concepts such as synergy and quality applied to digital marketing. But how does HubSpot's use of AI actually employ these concepts in the daily lives of marketers?

Going beyond the productivity issue we discussed earlier, the use of HubSpot's AI is proving to be a cutting-edge ally for organizations that really care about generating sustainable results.

For example, during the creation of a campaign, by relying on Hubspot's AI tools, teams no longer need to spend valuable hours on intense research into denser topics or those aimed at a specific niche.

By relying on tools such as the Content Generator, which we mentioned earlier, the pendency of other sites and search engines is considerably reduced.

A copywriter can easily use the tool to get a starting point and move on with the confidence that the content being created is in line with the data collected by the AI-powered content assistant.

 

Something we also have to highlight here is the fact that this relationship between the marketer and Artificial Intelligence, which is still seen as controversial and problematic by many, actually makes it possible to apply one of the concepts we mentioned above, synergy.

Where the marketing professional has total control over the use of AI, not the other way around. And this is a perspective from which HubSpot has excelled in embracing the use of AI in all areas of its operations, developing and making available increasingly assertive intelligent tools to optimize a company's marketing efforts.

How HubSpot is setting an example to follow

We've talked a lot so far about the targeted content creation, increased productivity and efficiency that AI has offered companies and marketers.

Beyond the tools provided by HubSpot itself, other external tools can also be easily accessed and used by companies.

And rather than taking this as a threat to its business model, HubSpot is taking on a role in the digital marketing sector as the leading advocate of the conscious and intelligent use of Artificial Intelligence.

AI

For the use of these tools is not limited to optimizing the work of marketing professionals.

They can count on more assertiveness when communicating with their target audience using generative AI, such as GPT Chat, by inserting longer and more objective prompts, which illustrate much better who the audience in question is for the tool. This is reflected in better-targeted content made with less time spent.

From the moment AI is used as a facilitator for both marketers and the general public, both benefit from more ease in their tasks and content that really adds value to their search, respectively.

And as the technology advances, our knowledge of how to use it also grows as we discover new niches and ways of optimizing marketing processes that can be smarter and offer more significant campaign performance.

Finally, another important point that HubSpot has been advocating is the transparent and honest use of Artificial Intelligence in its content.

Highlighting the use of this technology to help create the content in question, but always making it clear that the role of AI is that of a facilitator and not a substitute for human expertise and intelligence in marketing-driven interactions.

HubSpot has been committed to demystifying the idea that Artificial Intelligence has emerged as a way of eliminating the need for skilled labor in marketing.

The truth is that we have seen this same paradigm repeated many times throughout our history. From the emergence of print media to steam engines. Every new innovative technology faces some resistance in its genesis.

Embracing the use of AI today might even be seen as controversial, but HubSpot has taken this stance anyway. And it continues to set an example that the union between traditional human labor and technological advancement can yield the best results.

Summary: The advent of Artificial Intelligence has had a huge impact on the entire business world. However, HubSpot is taking a leading role in promoting the use of AI in digital marketing in order to provide professionals in the field with more usability and assertiveness in creating campaigns and relevant content for their target audience through intelligent tools that can be used in their daily lives.

If you're interested in HubSpot's AI-powered tools, check out our post on ChatSpot.AI and learn about the many features this CRM assistant can offer your teams.

ChatSpot.ai:  how to speed up customer prospecting?

 

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