WhatsApp has become the most popular messaging app in the world. It's difficult to find anyone who doesn't have it on their cell phone. Therefore, many people use it as their main means of communication, whether with family or friends.
The application is so useful that it has even replaced conventional cell phone calls. With its popularity, many companies have used WhatsApp as their main tool to communicate with their customers and leads. Want to know how WhatsApp Business works? Come with us!
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Realizing this need to serve companies and offer solutions, WhatsApp created the Whatsapp Business. It is an application aimed exclusively at facilitating company/client communication processes, but with extra features. Among the exclusive features there are:
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With the difficulty of Call Center systems in reaching users of digital platforms, the Whatsapp Business has become the best option to reach the customer in a satisfactory way.This is because the relationship via telephone, which used to be enough, is considered by the user as the last alternative., as the rate of completed calls has been increasingly low. Emergency is the main reason for this decision. Having a direct and easy way to contact the company at hand is not only pleasant, but necessary.
With all the features of this application, you can offer an “extra” solution to the customer. In addition to making contact with new leads much easier, this technology helps you access the information you need to transform your visitors into leads and your leads into students, and always counting on a good marketing strategy nurturing these leads.
With the increase in service speed, your workflow automatically becomes more rhythmic, allowing you to take actions and decisions more quickly. This way, you don't miss the opportunities that go away when your email ends up in your contact's spam.
With the possibility of integrating with CRM’s, such as Hubspot Through WhatHub, your actions become much more centralized and organized, thus allowing you to send messages and other automations through the CRM itself.
WhatsApp Marketing is everything you need and right “in the palm of your hands”. In fact, this has become a jargon widely used by most small and medium-sized companies, when referring to the technologies that contribute to their growth. After all, who doesn't want to make use of a facility like this in order to make a brand appeal? This makes the WhatsApp Marketing an essential initiative.
This is precisely where your commercial team works together with WhatsApp Business. Because, in addition to being a simple contact tool, by creating intelligent strategies, your educational institution will be able to interact, relate and influence your audience.